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Outlook Business Basics
Welcome & Getting Started
Welcome & Program Overview (6:22)
Navigating this eLearning Program (5:47)
Updating Your eLearning Password & Personal Preferences (1:55)
Course Outline
Working with Email Basics
Creating An Email Message (1:43)
Parts of The Email Message (5:29)
Opening & Previewing Email Messages (5:29)
Deleting & Printing Email Messages
Deleting Email Messages (4:08)
Printing Email Messages (3:10)
Opening & Enclosing Email Attachments
Working With Email Attachments (5:29)
Working with Email Signatures
Creating Email Signatures (12:52)
Working with Email Folders
Working With Folders (9:51)
Moving Email Messages Into Folders (6:31)
Working with Spam Folders
Working with Spam Emails & the Junk Email Folder (6:50)
Recalling an Email Message
Recalling an Email Message (4:32)
Quick Access Toolbar
Adding & Removing Items from the Quick Access Toolbar (4:14)
Scheduling an Email Delivery Date & Time
Overview: Scheduling an Email Delivery Date (0:28)
Why Use Email Delivery Date & Time Feature (4:24)
Scheduling an Email Message Delivery Date & Time (Outlook Steps) (3:41)
Forwarding Email Message Responses to Support Staff
Forwarding Email Message Responses to Support Staff (5:22)
Voting Buttons
Adding Voting Buttons (9:44)
Scheduling Email Reminders
Options for Scheduling Email Reminders (0:53)
Schedule Reminders for YOU for Messages You Send Others (3:47)
Scheduling Reminders for You & Your Email Recipients (3:49)
Creating Reminders for Emails You've Received from Others (7:19)
Viewing Email Reminders (3:30)
Searching, Sorting, & Organizing Emails
Overview: Searching, Sorting, & Organizing Email (1:58)
Organizing Email Using Categories (9:20)
Sorting to Easily Find Specific Emails (4:21)
Filtering and Searching for Email Specifics (6:00)
Conducting Polls
Polling for Responses (5:48)
Email Groups
Working with Groups (11:38)
Email Rules
Working with Rules (13:53)
Working with Meetings & Appointments
Creating Recurring Meetings (10:47)
Working with Spam Emails & the Junk Email Folder
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